There are three reasons why an upsell item may not appear.
- The product is out of stock or unavailable. Verify that your product / variants are in stock and available for sale.
- The upsell product is already in your cart. An upsell item is only displayed when it’s not already in the users cart.
- The products handle has changed. The handle is a part of the url (example: mystore.com/products/
). If this is the case, delete and re-add the upsell product (in the app not the actual product).